A: Starting November 1, 2022, The Terrace Room will adopt whatever policy is current for restaurants per the local county and health officials. In addition, some of our regular practices include sanitizing surface areas, keeping the windows open, keeping the ceiling fans on, and utilizing stationary fans in the space to increase airflow. We also have hand sanitizing stations in the space and use acrylic shields at the bar.
Q: What services does the Terrace Room provide? A: We are considered an all-inclusive venue! Our services include private access to the venue, ceremony set up, tables, Chiavari chairs, glassware, flatware, food, beverages, alcohol, staff, ivory tablecloths, and black or ivory napkins. You are also welcome to bring your own linens if you prefer. We set up, tear down, and manage everything that we provide. You would set up, tear down, and manage anything that you bring into the building, such as decorations, dessert/cake, and third party vendors. It’s that simple!
Q: Does the Terrace Room provide a day of coordinator? A: We do not provide a day of coordinator or event planner. We highly recommend that you hire at least a coordinator to help with the coordination of your vendors, activities, and decorations. We have lots of recommendations on our Preferred Vendor list. The Catering Manager's role is to help you secure the venue, plan the floor plan, and plan the food and beverage menu for your event. There will be a Banquet Captain assigned to your event who will be managing items related to The Terrace Room's services (see previous question for a list of our services). They will coordinate our staff members for food and beverage service, and manage setting up and tearing down the items that The Terrace Room provides. They do not coordinate event activities, decorations, or third party vendors. For further clarification on different roles, read Who's Job IS it?
Q: Can we bring in our own food/alcohol? A: You are welcome to bring in your own dessert/cake, but everything else is to be made in-house. You are also welcome to bring wine or sparkling wine for a corkage fee.
Q: Can I taste the food? A: We include a tasting for booked wedding buyouts, and schedule these about 3 to 4 months before the event date. We offer an opportunity to taste before booking for $250. If you decide to book, that amount is transferred as a payment towards your event.
Q: How do I book a date? A: Send us an email at catering@theterraceroom.com or call us at (510) 903-3580! We would create a contract specific to your event. Once you submit the deposit for the room rental fee and sign the contract, the date would be secured. This is all done through DocuSign.
Q: What if I’m doing all my planning from out of town? A: We can arrange a virtual tour, as well as plan our meetings through Zoom. We also have a 360 Virtual Tour where you can navigate the space online, and even take measurements by using the ruler icon on the bottom left-hand side.
Q: Are there hotel rooms available at the venue? A: The hotel was converted into apartments some time ago. We are not affiliated with any nearby Oakland hotels, but we can recommend some (see below). There are also a number of Airbnbs in the area, as well as hotels in nearby cities like Berkeley, Emeryville, and San Francisco.